Shipping policy

Shipping Within Australia Only

Buderim Scents ships Australia‑wide. International shipping isn’t available at this time.

Flat‑Rate Shipping

To keep things simple & transparent:

  • $15.00 Standard Shipping for orders up to 4kg
  • $20.00 Heavy Parcel Shipping for orders 4 - 8kg

All parcels are sent via Australia Post or a trusted courier partner.

Free Shipping Over $99

Orders $99 & over receive FREE standard shipping Australia‑wide.

Processing Times

  • Orders are packed with care & are dispatched within 1 - 4 business days
  • Peak periods (launches, holidays, restocks) may require a little extra time

Delivery Timeframes

Standard delivery typically takes:

  • 3-10 business days, depending on your location
    (Regional and remote areas may take slightly longer)

Tracking details are provided once your order is on its way.

Shipping Delays

Carrier delays, weather events & peak‑season congestion are outside our control, but we’ll always help you track & resolve any issues.

Lost or Damaged Parcels

If your parcel arrives damaged or doesn’t arrive, please contact us within 7 days of the expected arrival date so we can help.